Last updated September 30, 2026
What information do we collect?
We collect information from you when you subscribe to our newsletter, fill out a form or submit property information.
We may collect information about your computer, including your IP address, operating system and browser type using Google Analytics, this is to improve browsing for everyone and does not identify any individual. You can learn more about how data is collected with Analytics here.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. We transfer information about you if Rebuilt Buyers is acquired by or merged with another company. In this event, Rebuilt Buyers will notify you before information about you is transferred and becomes subject to a different privacy policy.
What do we use your information for?
Any contact information you provide to us will be used to contact you to discuss your property, including (but not limited to) phone, SMS, and email. Reasons for contact may include:
- To discuss your property and set up an appointment.
- To follow up a prior scheduled appointment or contact.
- To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
By submitting a telephone number to us, you agree that a representative of Rebuilt can contact you at the number you provide, potentially using automated technology (including emails/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any of our services.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Personal, Financial, And Property Information
Our company is a real estate services firm that may require you submitting certain information so we can help you in your situation. This information may include your contact info, information about your property, or even in some cases financial information needed to help us analyze your property and situation. This information is for our use only and will not be shared with outside parties unless as required to help us help you solve your real estate situation.
By providing your wireless phone number to Rebuilt, you agree and acknowledge that Rebuilt may send text messages to your wireless phone number. Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying “STOP.”
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Additionally, all categories of information referenced in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Your California Privacy Rights
This section applies to residents of California and supplements the rest of this Privacy Policy. It describes our practices under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”).
Personal information we collect
In the past 12 months, we have collected the following categories of personal information:
- Identifiers, such as your name, email address, phone number, mailing and property address, IP address, and account and device identifiers.
- Customer records, such as your name, address, phone number, and financial information you provide, such as your credit score range and cash available for investing.
- Commercial information, such as properties you view, save, or submit, offers, bids, and transactions, and your real estate investing experience.
- Internet or other electronic network activity, such as pages viewed, searches, and clicks on our websites.
- Geolocation data, limited to approximate location derived from your IP address.
- Audio and electronic information, such as recordings of phone calls with our team and recordings of website sessions.
- Professional or employment-related information, such as company or LLC names and information submitted with job applications.
- Inferences, such as investment preferences and buying criteria drawn from the information above.
- Sensitive personal information, limited to account login credentials and the contents of messages sent between users on our platform.
Sources of personal information
We collect personal information directly from you, automatically when you use our websites (for example, through cookies and analytics tools), and from third parties such as sign-in providers, data providers and public records, and our customer relationship management systems.
How we use personal information
We use personal information to provide our services, including accounts, property listings, offers, and closings; to communicate with you; to send marketing communications you have agreed to receive; to analyze and improve our websites and services; to protect the security of our services and prevent fraud; and to comply with our legal obligations.
How we disclose personal information
We disclose the categories of personal information listed above for business purposes to service providers (such as cloud hosting and data storage providers, communication and messaging tools, analytics services, sales and marketing tools, authentication services, performance monitoring tools, and AI platforms), to real estate transaction partners (such as lenders and title and escrow companies), to our affiliated companies, and to government authorities when required by law.
Sale and sharing of personal information
We do not sell personal information and do not share it for cross-context behavioral advertising. We have no actual knowledge of selling or sharing the personal information of consumers under 16 years of age. Our websites honor Global Privacy Control (GPC) signals.
Sensitive personal information
We use sensitive personal information only to provide the services you request, such as signing you in and delivering your messages, and not to infer characteristics about you.
Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, such as maintaining your account, providing our services, complying with legal, tax, and accounting obligations, resolving disputes, and enforcing our agreements.
Your rights
As a California resident, you have the right to:
- Know what personal information we collect, use, and disclose about you, and access a copy of it.
- Request that we delete personal information we collected from you, subject to legal exceptions.
- Request that we correct inaccurate personal information about you.
- Opt out of the sale or sharing of your personal information.
- Limit the use and disclosure of your sensitive personal information.
- Not be discriminated against for exercising any of these rights.
How to exercise your rights
To make a request, submit our Privacy Request form or email us at support@rebuilt.com. We will confirm receipt of your request within 10 business days and respond within 45 days. If we need more time, we will let you know and may extend this period by up to an additional 45 days.
To protect your information, we will verify your identity before completing a request by matching the information you provide with the information we hold, for example by confirming the request from the email address on your account. We may ask for additional information if needed. You may use an authorized agent to make a request on your behalf; we will require proof of the agent’s authorization and may ask you to verify your identity directly with us.
Shine the Light
California Civil Code Section 1798.83 permits California residents to request, once a year and free of charge, information about the categories of personal information we disclosed to third parties for their direct marketing purposes and the names and addresses of those third parties. To make such a request, email us at support@rebuilt.com.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us with the information on our contact page.